Privacy and Cookie Policy
1. Who We Are
Rushden Machine Tools
5 Wilson Road, Rushden
Northamptonshire
NN10 9WG, United Kingdom
Email: info@rushdencnc.co.uk
Phone: 07902131498
We operate in the United Kingdom and the European Union and act as the Data Controller for the purposes of applicable data protection legislation.
2. Information We Collect
We collect and process the following personal data:
- Name
- Business name
- Telephone number
- Email address
- Any personal data you voluntarily submit via our contact forms
This information is used solely to respond to enquiries and is sent to our business email system. It is not stored in a CRM or marketing database.
3. How We Use Your Data
We use your personal information for the following purposes:
- To respond to your enquiries submitted via our website contact form
- To send marketing communications (only if you have opted in)
- To comply with legal obligations
We do not share your personal data with third parties, and we do not store personal information in external CRMs or automated marketing systems. Data may be stored in a local spreadsheet for record-keeping purposes.
4. Cookies
Google Analytics
Our website uses cookies for Google Analytics. These cookies collect anonymous information to help us understand how visitors interact with our website — such as pages visited and time spent on site.
We use this data to improve our website’s performance and user experience. The data collected is anonymised and cannot be used to identify you personally.
You can manage or delete cookies through your browser settings. For more information, visit: https://policies.google.com/technologies/cookies
5. Your Rights
Under the UK and EU General Data Protection Regulation (GDPR), you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request erasure of your data (“right to be forgotten”)
- Object to processing or request restriction of processing
- Withdraw consent where processing is based on consent
- Lodge a complaint with the Information Commissioner’s Office (ICO) or your local supervisory authority
To exercise any of your rights, please contact us at: info@rushdencnc.co.uk
6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting obligations.
7. Security
We take reasonable steps to protect your personal data. However, we do not currently employ advanced encryption or third-party security services. Please avoid sending sensitive information through unencrypted channels.
8. Changes to This Policy
We may update this Privacy and Cookie Policy from time to time. Any changes will be posted on this page with an updated revision date.
9. Contact
If you have any questions or concerns about this policy or how your data is handled, please contact us:
Rushden Machine Tools Ltd
5 Wilson Road, Rushden
Northamptonshire
NN10 9WG, United Kingdom
Email: info@rushdencnc.co.uk
Phone: 07902131498